UCSD CSE 12 Summer 2024

Asking Questions and Getting Help

There are 4 staff members (instructor, TAs, and tutors) to help with your learning, and a few different ways to get in touch and ask for help.

Do NOT use the Canvas mailing feature to contact us. We will NOT respond to those messages. If you need to send a private message to the instructor, you can email her at r6huang+cse12@ucsd.edu (but any course related questions should ideally be through Piazza).

Piazza Message Board Questions

You can post questions on our Piazza message board at any time: https://piazza.com/ucsd/summer2024/cse12

The message board is a good place for questions about something that was confusing in class, in videos, in the book, or generally about course content. It’s not always the best place for help with programming details on your assignments (remote or in-person lab hours are better for that). If you do post for help with a programming assignment, we ask that you use good judgment in how much code you share – sharing too much as part of your question could harm others’ learning if they aren’t expecting to see parts of a solution.

Feel free to engage with your classmates and help answer their questions. Always be polite and assume the best intentions. Always assume that the person you’re talking to is asking an honest question, and don’t assume they “should know” something; if they seem to not know something from the course, reminding them with a link to where it was taught can be useful (instead of saying something like “that was already covered”). Try to guide your classmates to useful conclusions on their own rather than solving their problems for them. Using emoji can always help with a positive and friendly vibe 🙂

Note: During the times where we have closed PAs, Piazza will not allow posting public to the class, including requests for clarifications. The staff will announce to the entire class when there is a need.

Meeting with Staff and Office Hours

Please see the Help Hours page for more details on meeting with staff and attending office hours.